PROFESSIONAL TRAINING
Salesforce Platform Administrator Training in Castellon De La Plana
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Request Training DetailsDownload Brochure (PDF)Detailed course guide: full curriculum, topics and learning outcomes.
Upcoming Training Dates
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No training schedules are currently listed. Please request upcoming dates.
Course Overview
Develop the skills to configure Salesforce for business users. Explore user access, data management, reporting and declarative automation while connecting administration tasks to business requirements. This learning path focuses on managing the platform rather than writing custom application code.
Plan your technical learning
Discuss your current experience, the tasks you want to perform and the platform environment available to you. Review the proposed curriculum and ask how practice activities relate to your role. Confirm dates, delivery format, environment access, materials and any exam inclusion before enrolment.
Training and certification
Course attendance and vendor certification are separate. Certification is awarded by the relevant vendor under its current assessment requirements. This page does not promise exam success, employment or a specific salary.
Key Features
- Role-focused technical learning objectives
- Curriculum discussion based on your existing experience
- Guidance on further study using official vendor resources
What You Will Get
- Explain how user access and record sharing work together.
- Choose suitable configuration approaches for business requirements.
- Develop a study plan combining practice and official learning resources.
Confirm materials and practice access in your training proposal.
Prerequisites
Basic computer and business-process knowledge is helpful. Access to a suitable Salesforce practice environment should be confirmed before training. Review the current official certification guide if you plan to take an assessment.
Course Curriculum
Review the complete module outline below, including topics and learning outcomes. Practical exercises are The AgileNow learning activities; certification requirements remain governed by the relevant awarding body.
Module 1: Configuration and access
Explore configuration and access through practical explanations and a course-relevant example.
Topics Covered
- Organization and user setup
- Profiles and permission sets
- Role hierarchy and sharing
- Access troubleshooting
Learning Outcome: Explain configuration and access and use the covered concepts to reason about a practical scenario.
Module 2: Objects and applications
Explore objects and applications through practical explanations and a course-relevant example.
Topics Covered
- Standard and custom objects
- Fields and relationships
- Page layouts and record types
- Lightning App Builder
Learning Outcome: Explain objects and applications and use the covered concepts to reason about a practical scenario.
Module 3: Sales, service and productivity
Explore sales, service and productivity through practical explanations and a course-relevant example.
Topics Covered
- Leads and opportunities
- Cases and support
- Activities and collaboration
- Business process scenarios
Learning Outcome: Explain sales, service and productivity and use the covered concepts to reason about a practical scenario.
Module 4: Data and analytics
Explore data and analytics through practical explanations and a course-relevant example.
Topics Covered
- Import and export
- Data quality and duplicates
- Reports and dashboards
- Security-aware reporting
Learning Outcome: Explain data and analytics and use the covered concepts to reason about a practical scenario.
Module 5: Automation and Agentforce
Explore automation and agentforce through practical explanations and a course-relevant example.
Topics Covered
- Flow fundamentals
- Validation and automated actions
- Testing and troubleshooting
- Agentforce access and human oversight
Learning Outcome: Explain automation and agentforce and use the covered concepts to reason about a practical scenario.
Module 6: Practical preparation
Explore practical preparation through practical explanations and a course-relevant example.
Topics Covered
- Original configuration exercises
- Requirement-to-feature choices
- Credential guide and maintenance
- Hands-on readiness gaps
Learning Outcome: Explain practical preparation and use the covered concepts to reason about a practical scenario.
Practical Learning and Next Steps
Discuss a realistic scenario, review your learning gaps and confirm the current training format, materials and examination inclusion with our team.
Who Should Attend
Aspiring Salesforce administrators, CRM support professionals, business analysts and professionals who manage business processes or customer data.
Course Reviews
Contact our team for learner feedback and course information.
Frequently Asked Questions
Who is Salesforce Platform Administrator Training suitable for?
Aspiring Salesforce administrators, CRM support professionals, business analysts and professionals who manage business processes or customer data.
What should I know before joining?
Basic computer and business-process knowledge is helpful. Access to a suitable Salesforce practice environment should be confirmed before training. Review the current official certification guide if you plan to take an assessment.
Does training automatically award a vendor certification?
No. Vendor certification is separate from attending training. Check the current vendor assessment requirements and confirm whether an exam is included in your booking.
Can I request online or team training?
Contact The AgileNow with your experience, time zone, preferred dates and participant numbers. Our team will confirm the available format and agreed curriculum before registration.
Are practice systems and exam fees included?
Ask for a written explanation of environment access, learning materials and assessment fees. Inclusions must be confirmed for your chosen training arrangement.
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