PROFESSIONAL TRAINING
SAFe® Scrum Master (SSM) Training in Sri Jayawardenepura Kotte
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Course Overview
Develop the facilitation and coordination skills used by Scrum Masters in a multi-team enterprise environment. SAFe Scrum Master learning connects team-level events and coaching with the wider work of an Agile Release Train.
Course scope and skills
Explore team facilitation, PI Planning, iteration execution, impediment removal and collaboration across teams. Distinguish helping a team self-manage from taking over task allocation or dependency decisions.
Reason through a practical situation
Two teams depend on the same integration change and neither knows when it will be ready. Facilitate a conversation that clarifies ownership, makes the dependency visible and connects the decision with the shared plan.
Build a focused learning plan
Use the full curriculum below to compare the topics with your current responsibilities. Identify the concepts you can explain confidently and those that need further practice. For each scenario, state the evidence behind your decision and consider what would change if the context were different.
Certification and booking details
Confirm the current Scaled Agile course release and authorised delivery arrangements. Certification requires the provider pathway and is not awarded solely by reading this content or completing an independent mock paper.
Course completion and independent practice questions do not award an external certification. Review the official provider or framework reference and confirm training mode, dates, materials, fees and examination arrangements for your selected batch.
For individual learning, explore one-to-one training. For a team programme, view corporate training. Contact alen@theagilenow.com or WhatsApp +91 79895 54686 to discuss your goals.
Key Features
- Course-specific curriculum with module subtopics and learning outcomes.
- Practical discussion centred on SAFe Scrum Master decisions and responsibilities.
- A downloadable brochure to review the course scope before booking.
- Independent practice questions on our practice exams page; these are not official examination questions.
- Official reference links and a clear distinction between training and certification.
- Individual and corporate learning enquiries with written confirmation of package inclusions.
What You Will Get
- Explain the Scrum Master role within a SAFe delivery environment.
- Facilitate team events with an outcome rather than a meeting checklist.
- Identify and communicate dependencies across an Agile Release Train.
- Support team improvement without replacing self-management.
Use these outcomes to assess your understanding; employment, salary and certification results depend on factors beyond course completion.
Prerequisites
Check the selected certification pathway
Confirm the current Scaled Agile course release and authorised delivery arrangements. Certification requires the provider pathway and is not awarded solely by reading this content or completing an independent mock paper.
Before booking, verify eligibility, assessment format, current syllabus, permitted references and any renewal requirements with the official provider or framework source. Ask our team to confirm which examination, if any, is included in the training package.
Prepare with independent practice
Explore The AgileNow practice papers to identify gaps and review answer explanations. These original practice papers are learning tools and do not replicate the provider examination or award a credential.
Course Curriculum
Review the complete module outline below, including topics and learning outcomes. Practical exercises are The AgileNow learning activities; certification requirements remain governed by the relevant awarding body.
Module 1: Scrum and Lean-Agile Context
Build a strong foundation in Scrum, Agile methodologies, and the SAFe framework to understand how high-performing Agile teams deliver value.
Topics Covered
- Introduction to Agile, Scrum, and Lean-Agile principles
- Understanding the Agile Manifesto and its 12 principles
- Scrum framework: roles, events, artifacts, and commitments
- Differences between Scrum, Kanban, and traditional project management
- Introduction to the Scaled Agile Framework (SAFe)
- Understanding SAFe Core Values and Lean-Agile Mindset
- Agile Release Trains (ARTs) and value streams
- Applying Lean thinking to eliminate waste and improve flow
- Understanding business agility and customer-centric delivery
- Scrum Master's role within a SAFe enterprise
Learning Outcome: Understand how Scrum and Lean-Agile practices support team collaboration, organizational agility, and continuous value delivery.
Module 2: Scrum Master Responsibilities and Team Facilitation
Explore the Scrum Master's responsibilities as a servant leader, facilitator, coach, and enabler of high-performing Agile teams.
Topics Covered
- Scrum Master roles and responsibilities in SAFe
- Servant leadership and effective Agile coaching techniques
- Facilitating team collaboration and communication
- Supporting self-managing and cross-functional Agile teams
- Facilitating Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
- Identifying and removing impediments to team progress
- Coaching teams in Scrum principles and Agile best practices
- Conflict resolution and stakeholder communication
- Building trust, psychological safety, and team accountability
- Supporting Product Owners in backlog refinement and prioritization
- Using Agile metrics to monitor progress and team effectiveness
- Encouraging continuous learning and team maturity
Learning Outcome: Gain practical facilitation and coaching skills to help Agile teams improve collaboration, overcome challenges, and deliver consistent business value.
Module 3: PI Planning and Iteration Execution
Learn how Scrum Masters support Planning Intervals (PIs), facilitate team planning, and enable predictable delivery across Agile Release Trains.
Topics Covered
- Introduction to Planning Intervals and PI Planning
- Understanding PI Planning objectives, inputs, and outputs
- Scrum Master's responsibilities before, during, and after PI Planning
- Preparing team backlogs and planning readiness
- Facilitating team breakout sessions during PI Planning
- Supporting capacity planning and workload estimation
- Identifying risks, dependencies, and delivery constraints
- Creating and communicating team PI Objectives
- Understanding the ART Planning Board and dependency visualization
- Facilitating iteration planning and execution
- Monitoring iteration progress using team boards and flow metrics
- Supporting System Demos and Inspect & Adapt events
- Managing changes and improving delivery predictability
- Coordinating with Release Train Engineers and Product Management
Learning Outcome: Develop the ability to support effective PI Planning, coordinate iteration execution, and help Agile teams deliver against shared objectives.
Module 4: Cross-Team Dependencies and Continuous Improvement
Understand how Scrum Masters collaborate across multiple Agile teams, manage dependencies, and promote continuous improvement at both team and ART levels.
Topics Covered
- Understanding cross-team collaboration in SAFe
- Identifying and managing inter-team dependencies
- Coordinating with other Scrum Masters and ART stakeholders
- Participating in ART Sync and Coach Sync activities
- Managing blockers, risks, and delivery impediments
- Applying ROAM techniques to program-level risks
- Using visual management tools to track dependencies
- Understanding flow metrics, cycle time, throughput, and work in progress
- Identifying bottlenecks and improving workflow efficiency
- Facilitating effective iteration retrospectives
- Supporting Inspect & Adapt workshops
- Applying root cause analysis and problem-solving techniques
- Encouraging Kaizen and continuous improvement practices
- Measuring improvements through actionable team metrics
- Building a culture of transparency, accountability, and shared ownership
Learning Outcome: Learn to coordinate effectively across Agile teams, reduce delivery risks, resolve dependencies, and drive measurable improvements in team and ART performance.
Module 5: Responsible AI for Agile Team Facilitation
Explore how Artificial Intelligence can support Scrum Masters in improving meeting effectiveness, Agile planning, team collaboration, and data-driven decision-making.
Topics Covered
- Introduction to AI and Generative AI in Agile environments
- Understanding AI opportunities for Scrum Masters
- Using AI assistants to prepare meeting agendas and facilitation materials
- AI-assisted Sprint Planning and backlog refinement
- Generating retrospective insights and improvement suggestions
- Summarizing Agile ceremonies and documenting action items
- Using AI to identify potential delivery risks and dependencies
- AI-assisted analysis of Agile metrics and team performance
- Improving stakeholder communication through AI-generated summaries
- Prompt engineering fundamentals for Scrum Masters
- Responsible AI principles: fairness, transparency, accountability, and privacy
- Protecting confidential team, customer, and organizational data
- Identifying AI hallucinations, bias, and unreliable recommendations
- Maintaining human oversight in Agile decisions
- Integrating AI tools into existing Agile workflows
Learning Outcome: Understand how to apply AI responsibly to reduce administrative effort, improve facilitation efficiency, and support informed Agile decisions while maintaining human accountability.
Practical Learning and Next Steps
Discuss a realistic scenario, review your learning gaps and confirm the current training format, materials and examination inclusion with our team.
Who Should Attend
- Scrum Masters moving into a SAFe environment
- Team leads and facilitators working across multiple teams
- Practitioners considering the SAFe Scrum Master certification pathway
Share your background and learning goal before booking so the course level and any provider prerequisites can be checked.
Course Reviews
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Frequently Asked Questions
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